Effective date: October 4, 2026. This policy explains how Monempour Endodontics & Associates ("we", "us") collects, uses and protects information when you visit drfredmonempour.com or monemendo.com (the "Site") or contact us through it. Health information you share with us as a patient is protected separately under our Notice of Privacy Practices, which describes your rights under HIPAA.
Information you give us. When you fill out a form, call a number listed on the Site, or email us, we receive what you provide: typically your name, phone number, email address and a short message. Please do not include detailed medical information in website forms; our staff will collect what is needed by phone or in the office.
Information collected automatically. Like most websites, the Site uses cookies and similar technologies to understand how it is used and to measure the performance of our advertising. This may include your IP address, device and browser type, pages viewed, the site that referred you, and interactions such as clicks on a phone number. We use Google Analytics and Google Ads tags, loaded through Google Tag Manager. When you call a tracked phone number shown on the Site, our call tracking provider (CallTrackingMetrics) records the number you called from, the time and duration of the call, and may record the call for quality purposes; you will be told if a call is recorded.
Analytics and advertising cookies are set only after you accept them in the consent banner shown on your first visit. If you decline, Google tags run in a consent-restricted mode that does not store advertising or analytics cookies. You can change your choice at any time by clearing the Site's cookies in your browser, after which the banner will appear again, or by using the Cookie Settings link in the footer where available. Browser settings and tools such as the Google Analytics opt-out add-on also let you block cookies.
We use the information described above to respond to your requests and schedule appointments, to operate and improve the Site, to measure and improve our marketing, and to meet legal obligations. We do not sell your personal information, and we do not share it with third parties for their own marketing. Service providers that help us run the Site, our phone system, our scheduling and our marketing may process information on our behalf under agreements that restrict their use of it.
If you give us your mobile number, we may text you about your appointment request. Message and data rates may apply. Reply STOP at any time to opt out. Consent to receive texts is not a condition of receiving care.
California residents may have the right to know what personal information we collect, to request its deletion or correction, to opt out of any sale or sharing of personal information, and not to be discriminated against for exercising these rights. Information covered by HIPAA or California's Confidentiality of Medical Information Act is handled under those laws rather than this section. To make a request, call 310-278-5993 or write to the address below. We will verify your identity before acting on a request.
The Site is served over HTTPS and we take reasonable steps to protect the information we hold, though no method of transmission over the internet is completely secure. The Site is not directed to children under 13 and we do not knowingly collect their information online. The Site may link to other websites, including review sites and financing partners; their privacy practices are their own.
We may update this policy from time to time; the effective date above will change when we do. Questions about this policy or your information can be directed to Monempour Endodontics & Associates, 433 N Camden Dr, Suite 1100, Beverly Hills, CA 90210, or 310-278-5993.
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